Free Shipping on orders over $75  |  Tax-Free Shopping

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and care instructions.

Yes, we offer free standard shipping on all orders over $75 within the United States. Orders under $75 ship for a flat rate of $5.99.
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact us at info@fasalo.shop to start a return.
Yes, we carry a range of grip strengths and sizes. Product descriptions note whether an item is designed for thick, fine, or all hair types.
Hand wash silk and satin pieces in cold water with a gentle detergent, then lay flat to dry. Avoid wringing or high heat, which can damage the fibers.
Our metal pieces use tarnish-resistant plating. To extend their life, avoid exposure to water and store them in a dry place when not in use.
We currently ship to the United States only, including Alaska and Hawaii.
Standard shipping takes 3-7 business days after processing. Processing takes 1-2 business days.
We accept Visa, Mastercard, American Express, and PayPal. All payments are processed securely with SSL encryption.
Contact us as soon as possible at info@fasalo.shop. If your order has not yet shipped, we can modify or cancel it.
Most of our headbands and turban wraps are one-size and designed with stretch to fit most head sizes comfortably. Specific measurements are listed on each product page.

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